Welcome, and thank you for shopping farragio.
Please review my policies and if you have any questions you can contact me at:

I use PayPal® for payment processing. Please be assured your payment information is collected using their SSL Secure Connection making your information safe and private. Payment is due in full at time of order.

PayPal® offers guest checkout for those who don't have a PayPal® account.

Your items are shipped from my smoke-free, dog/cat-friendly studio in House Springs, Missouri (a suburb of St. Louis).

Right now I only ship to addresses within the United States. If you are an International customer and are interested in placing an order please contact me at contact@farragio.com.

I ship orders through the USPS (United States Postal Service) and use Parcel Select, First Class, or Priority Mail methods. Shipping charges include Delivery Confirmation and Shipping Insurance.


I ship to the address that has been provided by the customer at checkout. Please make sure it is the correct address before submitting an order. An order sent to the wrong address as a result of customer oversight is the customer's responsibility. If in the event an order is returned to me as a result of an incorrect shipping address, an additional shipping charge will be required of the customer to re-ship the order after it has been returned to me. Please be aware that returns due to non-deliverable issues can take anywhere from 10 days to a few weeks to be returned. Unfortunately, in these cases I cannot re-ship or issue a refund until the item has been returned to me.

• If returning an order for a refund or exchange, your original shipping cost will be refunded to you through PayPal® within 24 hours after I have received the item(s).
• I must receive item(s) back before any refunds or exchanges are made.
You have seven days after receiving your order to contact me with any issues concerning your order. Please contact me at contact@farragio.com.

It is my goal to have a totally satisfied customer and I will be happy to work with you to come up with a satisfactory solution. Depending on the outcome you may then send the item(s) back for a refund or exchange. I must receive item(s) back before any refunds or exchanges are made.

Return shipping, including tracking, will be the responsibility of the customer.
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Happy shopping!